Some personal reflection, FWIW:
I have the privilege of working in a place that serves people who are experiencing a life crisis. It's a privilege because many of them use the crisis to launch themselves into a period of transition and healing.
It's also a challenge, because some of them leave without resolving the crisis, and that is heartbreaking.
Some people don't know how to take advantage of the opportunities offered them. Others do know how, but don't think they need to do so.
My job is to have conversations, to create relationships, and to encourage growth by being an example of a person who embraces my own growth.
Our clients often complain about what other clients are doing wrong. The most ironic example of this is when a client complains about "those other clients" who complain about other clients.
If person A tries to take care of person B's journey, who's supposed to be responsible for A's journey? As I observe this, I realize that I could join in the finger-pointing train, and will, unless I expressly choose not to.
Instead, I ask what I can learn about myself from the behavior of persons A to Z and beyond. I recognize that I can't force others to grow, but I can grow with an attitude of childlike enthusiasm, and make other people want to try it, because it looks fun.
While I want to tell my clients to stay in their lane, I realize it's more effective to stay in mine. I've got a lot to learn, and I'm excited about that fact.
I try to apply these principles in other places too. 🙂