Getting robbed monthly by CC after canceling account. For MONTHS.

Watch your bank statements, it shows up a Roygluko on the transaction name until it’s done pending, and it cost $20 monthly… i canceled my account 7/23 and it’s now 10/18 and it’s still charging my account.

Comments

  • This website continues taking money after canceling.

  • Contact your bank or CC company and refute the charge?..

  • There is a charge for this site? Really?

  • Use this link to contact the admins:
    https://www.cuddlecomfort.com/contact-us

  • I’ll also mention this to them

  • How are Non-Pro's being charged? It's a free use site unless you're a PRO booking appts.

  • edited October 2024

    @CharismaticJohn
    Definitely contact the admin, per the mod's post, above.

    In the meantime, I'm surprised you didn't call your credit card people up and tell them it wasn't legit. They are wonderfully fast at sorting that type of crap out, and putting the money back in your account within hours or a day.

    @Dee1
    The site is free. If women want to be Pro cuddlers and charge clients, the site takes a percentage of their earnings.

    If men want to be a Pro and charge clients, the site charges them a flat fee, every month.

    @CaptainChaos
    The OP was a Pro, and tried to return to enthusiast.

    ~ Sunset Snuggles

    🫂 Enthusiast 🌄 Travel Junkie 📸 Shutter Bug

  • MarkMark Mod
    edited October 2024

    @CharismaticJohn I've looked through your account log and it states your account was upgraded to Pro on 18 June but only downgraded today.

    So it implies the charges are correct but nevertheless, I've refunded your last two payments.

    You haven't contacted us yet so please use the Contact form if you need to discuss this. If there's a genuine issue here, we will resolve it for you.

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