We have a dog walker that comes over and walks our dogs four days a week while we are at work. They would send me an invoice once a Month which I would then pay. I noticed sometime in I would say 2022, that I stopped receiving invoices. I reached out at least three different times letting them know that I hadn’t received an invoice and they would reply saying that they were busy and would get around to it and told me not to worry.
Here we are three years later, the walker keeps coming over and walking my dogs. They’re very nice, they care for our dogs well, they’ll bring packages inside if they’re left at our door and they always leave us a note in our log book letting us know how the walk went.
Here’s where it gets weird, I received a text message from the owner two weeks ago asking when the last time was that I received an invoice. I said I think it was sometime in 2022. I said I text you three different times letting you know and you told me to not worry about it. I received a text back saying, to clarify, this is Vanessa, the new owner, then saying she bought the business back in April.
I was like what? New owner? No one told me the business was sold. It was the same number so since April, I thought I was texting the previous owner. No one ever told me. I was really annoyed at first because I thought, he we are, letting these people who we don’t know, into our home and letting them take care of our dogs (babies). I even saw the girl one time when I got home early one day and just assumed she was a new employee.
We thought that the owner was giving us a break and not making us pay because I had cancer.