What does it mean if an account "has been temporarily paused"?

hugsnotbugs98hugsnotbugs98
in General

Is "temporary pausing" something I can do to my own account? Is it something different than deactivating? I just keep seeing accounts with all these messages, "banned," "deleted," "deactivate," and couldn't find a glossary. I apologize if there is indeed a glossary that I didn't see

Comments

  • Carrie_AnneCarrie_Anne
    edited February 2025

    I think there are definitions posted maybe stickied to the top of the general forum.
    The following are just what I know though.
    And @CuddleDuncan will chime in shortly to offer his own definitions (which will be basically the same as mine) I’m sure…

    Banned - non platonic, broke TOS, duplicate accounts etc.
    Paused - Applies to Pros only, waiting to become a Pro or problem with payment method.
    Deleted - account is permanently gone
    Deactivated - on an indefinite break
    Time out - applies to forum behavior.

  • hugsnotbugs98hugsnotbugs98

    " Paused - Applies to Pros only, waiting to become a Pro or problem with payment method."

    What about an account who is a pro, has been around for a couple years at least, and is currently showing up as "Paused"?

  • [Deleted User]WriterGF (deleted user)

    I believe "paused" is something the site applies, if there is some issue it needs to work out with a pro. If what you want is to turn off your account without actually removing it from the site (so you have the option of coming back), you want to deactivate.

  • Carrie_AnneCarrie_Anne
    edited February 2025

    😁🤗

  • CuddleDuncanCuddleDuncan Mod

    Experienced professional on Paused usually means the credit card the site has on file has expired, and so a payment has failed. This of course happens to nearly everybody sooner or later. The account remains Paused until a new card is applied to the account and the payment made, which is obviously entirely in the hands of the professional.

    @hugsnotbugs98

    The one missing from the list above is Mute. A muted account does not show up in search results, but can still be messaged if, for example, there is an existing conversation.

  • hugsnotbugs98hugsnotbugs98

    This is sad news; my favorite cuddler who's been around for years has had her account "paused" for months now 😞

  • [Deleted User]WriterGF (deleted user)

    @hugsnotbugs98 Could be something as simple as what CuddleDuncan refers to, but maybe she isn't bothering with this site at present so hasn't addressed whatever the issue is.

  • CuddleDuncanCuddleDuncan Mod

    It is common for professionals to take months or even years off from the site, and then come back. Being Paused can be the trigger for that.