Hi y'all, this is a question about what your policy as a professional cuddler is for cancelled appointments? I have mine set up that sessions need to be requested 24 hours in advance and cancellation must occur two hours before our scheduled time or they are responsible for a 50% cancellation fee.
However, I've been finding that folks will cancel on short notice and if they were paying cash there isn't anything to really hold them accountable for the fee and the fact that a paying client with intent to follow through could have been scheduled instead. So I'm contemplating changing my policy to pre-paying online and cancellation must occur 12 hours in advance. I put a lot of time and consideration into preparing my cuddle environment for each client, so it gets a bit frustrating when it feels they are disrespecting the fact that I am conducting a business with guidelines for mutual respect.