Hello to the group. I am just throwing out a few thoughts. I have been on the site for around 1.5 to 2 years now. I have been a part of approx 8 to 10 cuddles, and all of them, at least in my opinion, have been great except for 2. That has nothing to do with my comments. I was just giving background.
I enjoy the cuddling service, but I disdain the fact that so many of the pros, at least here in my area, lack communication. I have messaged many pro cuddlers in my area, and many never respond. I have seen other forum threads commenting on this subject with all kinds of excuses—comments such as they are so busy and might be overwhelmed, etc. My comment is this: as a pro, collecting money for your time and service, you are running a small business. Whether it is your primary source of income or just a side business. It's still a business.
If someone takes the time to write to you, introduce themselves, etc, and you skip over and ignore their message. Then, take a quick minute and reply. Even if your reply only says, "I'm busy" or "not interested." At least the person who messaged you knows you looked at their message. Come on, it's respectful customer service. Take a minute and reply. As a business owner, I acknowledge every customer's message, test, phone call, or email. That is unprofessional, just as many women here (at least in my area) are.