Frequently Asked Questions

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  • MarkMark Mod
    edited October 2

    @JojoGriff You're welcome and thanks for your kind words!

  • edited October 2

    ** Apologies as this apparently only affecting me. So, um...nevermind!**

    Problem selecting day for cuddle request...

    Normally if I tap the calendar it opens, or if I tap inside the box I get a keyboard. I get nothing now and can't submit a request.

    I stopped and restarted, rebooted my phone, cleared the cache, etc.

    Suggestions? Known issue?

  • MarkMark Mod
    edited October 3

    @Myrddyn I appreciate you sharing anyway because it revealed that on Android the date-picker does have a slight issue. The calendar icon works fine for me but what I was able to reproduce is that clicking the text-field requires a second click before the date-picker shows. So that fix will be deployed within a few days and might help with what you're experiencing.

  • @Mark - sorry to learn that I'm not the only one! Also wanted to add that no matter how many taps, clicks, or curse words, there's no way to enter a day or time or select from the calendar. So if a client and a pro both are on Android, it would seem that neither can book a session until this is resolved.

  • @Myrddyn you're not the only one. Luckily the cuddler had an IPhone and was able to book our session. Thanks for reporting this glitch!

  • @Myrddyn @Adragayle Please can you both let me know your device and browser?

  • @Mark I'm on a Samsung Galaxy S23+ using the "app" emulator from chrome. Also, I have my settings for notifications turned on but it will randomly turn off and sometimes won't let me turn it back on

  • edited October 3

    Android 16 (Samsung Galaxy S25 Ultra)

    Using the "app" but same behavior in Chrome.

    Aha! Just downloaded and tried DuckDuckGo, and the day/time function works fine. Thanks a lot, Chrome!! 😱

  • Thank you. I will investigate and reach out on Monday.

  • 👍 I shoulda checked alternate browsers. And really shouldn't be using Chrome anyway...I know better. Thanks for your quick attention!

  • MarkMark Mod
    edited October 5

    @Myrddyn @Adragayle

    The latest Chrome update (154) broke the date-picker on devices running Android 16. This is now fixed. Thank you both for your help on this.

  • Thank you @Mark !!

  • Wheeeeeeeee!!!

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